You may submit an order online through our secure shopping card. Please allow 2-4 business days for the order to be processed and shipped.
Sales or Product related Questions: firstname.lastname@example.org
Order Status: email@example.com
Warranty, Damage, Returns: firstname.lastname@example.org
Please call 1.888.574.7014 to place an order over the phone. Please allow 2-3 business days for the order to be processed and shipped. Phone orders can be placed during hours of operation.
You may print an order form from the website and fax it to: 1.866.366.4029. Please allow 72 business hours for the order to be processed and shipped.
Please call 1.888.574.7014 to receive an exact order total including applicable tax and shipping. You may then mail an itemized order and payment to:
Full Spectrum Solutions, Inc. P.O. Box 1087 Jackson, MI 49204
Please allow 10-15 business days for mailed orders to be received and processed. Please allow an additional 7-10 business days for personal checks to clear before the order is shipped.
Michigan residents are charged 6% sales tax.
Full Spectrum Solutions, Inc. accepts the following payment methods:
All orders placed online with a supplied email address will receive and email from UPS with the tracking number when the orders is shipped. UPS does not notify us if the email is incorrect, so it is important to double check the information while ordering. An email address may be supplied when ordering over the phone to receive UPS tracking information. Orders shipped through the Post Office will not generate an email with tracking information. If you have questions regarding orders shipped through the Post Office, please contact our customer service department.
Standard shipping orders normally ship within 2 business days. Commercial product line fixtures are built to order and will take up to 10 business days to ship. All orders in the contiguous 48 states ship UPS Ground service. Shipping time is 3-7 business days depending on the zip code. the minimum shipping cost, unless otherwise specified is $9.00. UPS Ground does not require a signature for most delivery locations. Signature service is available for no additional cost and may be requested in the comment section while ordering online. You may also request this service while placing a phone order.
Express shipping orders placed prior to noon Eastern will ship that same day (next day for commercial fixtures), orders placed after noon will ship the next business day. Expedited shipping is available through UPS Express service. UPS Next Day Air, UPS Next Day Air Saver, UPS 2 Day, and UPS 3 Day services are offered for an additional cost. Express shipping may be selected at the time the order is placed through the website or over the phone. UPS Express does not deliver on Saturday unless specified and Saturday Delivery does cost extra. For details regarding Saturday delivery, please visit: UPS Information For information regarding what services are offered for Alaska and Hawaii, please go to: Alaska/Hawaii UPS Info.